If admins have third-party app backups turned on but have Drive turned off, users may not be able to directly delete their backups through the Drive UI. To avoid these notifications, the user can turn backups off on their device or back up their data to a different account on their device. If admins turn third-party app backups off, users may be notified that their backups are not working properly. Users cannot see the contents of these backups within Drive they can only be used to restore data in third-party apps. Users can delete these backups if they choose. That data could include third-party apps such as WhatsApp (if enabled by their Admin with this control), as well as Android device backups. Users will see a link to Backups in Google Drive within the ‘Storage” section (see image below). User experience of using and managing backups If enabled, third-party app backups can help users preserve and manage important data. Why it matters This gives admins more control over the content that’s stored in their domain. If WhatsApp data is backed up, it can be used to restore WhatsApp conversation and message history if a user gets a new phone or deletes WhatsApp data from the device (e.g. This backup feature is limited to WhatsApp at launch, but other apps could be added in the future. With this launch, admins can choose whether their users can back up this data, regardless of whether they have Drive. Previously, admins didn’t have specific controls for third-party app backups-all G Suite users who had Drive enabled could back up this data, and users without Drive enabled could not. What’s changing Admins can now choose whether their Android users can back up data from third-party apps, such as WhatsApp, to their G Suite accounts. The post originally stated that backups currently do not count against G Suite storage quotas, and that the rollout would be completed by March 11th. The rollout plan has been clarified to begin on March 4th and continue for several weeks. Update Feb 19, 2020: This post has been updated to reflect that backups will no longer count against your Drive storage quota for G Suite accounts after this feature rollout is complete.
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